Custom field without value in Edit mode | Voters | Qase

Custom field without value in Edit mode

under review

Iva Berberski

Custom dropdown field which has a default value is displayed as not populated when editing the case.

In case preview this custom field is displayed as it has a value. However, when in Edit mode, this custom field is displayed as it doesn't have a value.

2 days ago

Manjunatha Reddy

marked this post as

under review

Karan Puri

Hi Iva,
Thank you for reporting this. We tried to reproduce the issue on our end, but we couldn’t replicate the behaviour you described. Here’s a video of our attempt for your reference: https://floomby.io/v/170725/oh6X4b4p
Could you please try clearing the site data for app.qase.io in your browser settings and then check if the issue persists? If it still occurs, please share the exact steps you followed, so we can investigate further.
Looking forward to your response.

Iva Berberski

Hello Karan Puri, 
Thanks for the quick answer!
Indeed, clearing the site data did the work! 
I appreciate the help; feel free to close this one.