[Performance issues] Is there a plan to move to to European servers at any point?
under review
Milan Teodorović
Hello! I tried using Qase for a few days as I am looking into a test management tool, and I am located in Amsterdam, NL. However, I saw that there is a delay when using the tool, and it's quite noticeable, sometimes it needs good 7-8sec to open a project page. And when I edit a test case, I again need to wait for some delay before the pages open.
I noticed on your status page https://status.qase.io/, that all your servers are in the US, so my question would be, would there be a point in time when Qase would move to some EU servers as well for it's EU customers?
I am willing to schedule a call and show this behavior and talk more about the topic, if needed. But also, I am really curious about this, as this presents a blocker for me from using your service.
Many thanks,
Milan from Sitly
Manjunatha Reddy
Hi Milan Teodorović,
I'm checking to see if you had a chance to test the loading times with https://appcf.qase.io/
Please, let us know if you're still experiencing any problems when accessing via this URL.
Manjunatha Reddy
under review
Manjunatha Reddy
Hi Milan Teodorović,
Yes, our servers are hosted in the US, and based on what you’ve described, this does sound like a network issue.
I understand that a 7–8 second loading time is quite noticeable and can be frustrating when navigating between sections.
Qase is also available through Cloudflare's CDN to improve network latency. I recommend trying this version of the app to see if it helps: https://appcf.qase.io/
Please let me know if this doesn’t improve the loading times.